General terms and conditions of business
1. General and scope writing
1.1 These terms and conditions apply to all orders you make at the online store of SHWETHA Design UG (haftungsbeschränkt ) (hereinafter SHWETHA ) .
1.2 The range of goods in our online shop is exclusively for buyers, who have reached the age of 18 . Consumer is any natural person who enters into a transaction with SHWETHA , which can be attributed mainly neither commercial nor their independent vocational activity . Entrepreneur is a natural or legal person or a legal partnership,in concluding a legal transaction with Shwetha in their commercial or independent professional activity.
1.3 Deviating Terms of entrepreneurs we hereby object. Other than the regulations contained herein are valid only with our express written confirmation to consumers and entrepreneurs. Verbal agreements are for their validity on a durable medium, eg Email to document . Changes in the terms and conditions, including this clause, as well as the agreement on delivery times, also require our written confirmation .
1.4 You can download the general terms and conditions at any time call up and print on the website under the menu item Conditions. Before finalizing the order you have the opportunity to read the terms and conditions and expressly accept.
2. Conclusion of contract
2.1 The presentation of goods in the online shop does not constitute a binding offer to conclude a purchase agreement. Rather, it is a non-binding invitation to order goods in the online shop. You can place our goods initially suggested to the cart and your entries before sending your binding order any time correct by clicking on the browser buttons.
2.2 “Order now liable to pay ” by clicking the button, enter a binding purchase offer
( § 145 BGB ) .
2.3 Upon receipt of the offer to purchase you will receive an e-mail automatically generated, with which we confirm that we have received your order (acknowledgment of receipt ) . This acknowledgment of receipt does not constitute acceptance of your offer to purchase . A contract is not yet concluded by the confirmation of receipt.
2.4 A purchase contract for the goods shall only become binding if we expressly declare acceptance of the tender offer, or if the items are – send to you – without explicit declaration of acceptance .
For all transacted under www.shwetha.net purchases in our online shop the prices quoted in the offer at the time of ordering apply. The stated prices are final, which means they include the currently valid German VAT. Shipping costs are calculated separately. These are in the shopping cart system and shown again separately in the ordering process. Any possible additional costs, such as Import turnover tax or import duties are to be borne by the customer . According to existing law deliveries to the USA are exempt from import turnover tax or import duties if the value of the shipment does not exceed 800 USD.
4.1 Payment may be made by credit card ( VISA / MasterCard ), Paypal, Sofortüberweisung or Giropay . All payments and credits to be settled in EURO .
4.2 Credit card : With this payment at the time of online purchase the amount on your credit card will be reserved . The actual charge to the credit card takes place in parallel with the creation of the shipping confirmation email . Any recovery of sums paid by you will be credited by SHWETHA your credit card account .
4.3 PayPal : With this payment you will be redirected to click confirmation on the Paypal page . After completing the payment over their own Paypal account, you will be prompted to complete the purchase in the online store . Next will each receive a confirmation e -mail through the online store and through Paypal . Any recovery of sums paid are credited to your Paypal account.
4.4 Sofortüberweisung/Giropay : When choosing the payment method Sofortüberweisung or Giropay you will be redirected to the website of your bank confirmation to the Institute . This requires that you are logged on to a banking institution for online banking. To carry out the payment their own PIN and TAN numbers are needed. After completing the payment you will be prompted to complete the purchase in the online store. Then you will then receive a confirmation e- mail through the online store.
5. Delivery , Delivery & Returns
5.1 Delivery takes place within Germany, European Union, Switzerland and the USA with DHL , in exceptional cases with UPS . The mode of shipment shall moreover be at SHWETHA’s discretion.
5.2 Unless otherwise agreed, delivery is within 2 to 5 working days to the delivery address you specify . Deliveries to the USA take 5-7 working days. Costs incurred by a faulty address details may be passed on to you . For possible delays or other customers disadvantages arising from an incorrect address , SHWETHA is not liable . Information about delivery times refer to the expected delivery date. The delivery period may be extended upon the occurrence of events that significantly complicate delivery and the SHWETHA does not affect, to a reasonable extent . SHWETHA will inform you in case of corresponding delivery problems immediately.
5.3 Shipping fees and delivery times
With each new order and delivery address falls within Germany to a shipping fee of 9,00 €. The shipping fee includes postage, packing and insurance.
For deliveries within the European Union *, to Switzerland and to the USA we charge you a shipping fee of 25.00 EUR. This includes postage, packing and insurance. Subject to additional duties, taxes and charges for deliveries to Switzerland and the USA . These are to be borne by the customer. Deliveries to the USA are currently exempt from additional US import duties and US import tax if the value of the shipment does not exceed 800 USD . A delivery in countries other than those mentioned is currently not possible.
* Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Greece, Great Britain, Hungary, Ireland, Italy , Latwia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia , Slovenia, Spain, Czech Rep
5.4 Overview shipping costs and delivery times rule
Germany 9,00 EUR 1-3 working days
European Union 25,00 EUR 2-5 working days
Switzerland 25,00 EUR 2-5 working days
USA 25,00 EUR 5-7 working days
5.5 Is there a right of withdrawal and make use of it, so you bear the direct cost of returning .
In the event that you are a consumer within the meaning of § 13 BGB , so make the purchase for purposes that neither commercial independent professional activity can be attributed mostly still , you have a right of withdrawal in accordance with the following provisions . Entrepreneurs we grant express a no voluntary withdrawal.
Withdrawal You have the right to withdraw within fourteen days without giving a reason this contract . The withdrawal period shall be fourteen days from the date on which you or a third party indicated by you , other than the carrier , the goods have taken possession of or has . Upon delivery of several items within a single order which will be delivered separately , the withdrawal period starts on the day that you or a representative from you by third parties , other than the carrier , the last goods have taken possession of or has .
To exercise your right , you have to ( SHWETHA Design UG (haftungsbeschränkt ) , Comeniusstraße 1 , 40545 Dusseldorf, email@example.com ) by means of a clear declaration ( z . B. a consigned by mail letter or email ) about your decision to withdraw from this contract , inform . You can sure use the attached model withdrawal form, but which is not compulsory .
To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period .
Consequences of Withdrawal
If you withdraw from this contract , we will reimburse all payments we receive from you , including the costs of supply ( with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us , cheapest Standard have ) , and repay immediately latest within fourteen days from the date on which the notification has been received through your cancellation of this contract with us . For this redemption , we use the same method of payment that you used in the original transaction , unless you expressly agreed otherwise ; in any case you will be charged fees because of this repayment .
We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier. You have the goods promptly and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract, to
SHWETHA Design UG (haftungsbeschränkt)
Returns – The deadline is met if you send the goods before the deadline of a fortnight. You bear the direct cost of returning the goods. You just have to pay for any diminished value of the goods, when this value is due to a loss necessary to ascertain the nature, characteristics and functioning of the goods handling.
For further questions we are always at under firstname.lastname@example.org available or +49 (0)177-2441495 (the corresponding wireless service plan).
End of revocation
7. Transport damage
If goods are delivered with obvious damage to the packaging or content, as you claim those defects immediately to the deliverer and please do not hesitate to contact us directly by e -mail at email@example.com on. If you do not, but this has no consequences for your legal rights and their enforcement. They help us just going to make our own claims against the deliverer or the transport insurance. Something else applies for entrepreneurs. Here regulated in § 377 HGB inspection and complaint applies. Moreover, applies to entrepreneurs,that the risk of accidental loss and accidental deterioration passes to you once we have shipped the goods intended for their dispatch person.
8. Delivery reservations
In the case of non-availability of an article Shwetha is not obliged to fulfill the contract. For non-availability you will be informed immediately and any prepayments will be refunded immediately. The delivery of products to consumers occurs only in small amounts. For entrepreneurs, higher amounts may be agreed by individual agreements .
9. Retention of title
Until full payment of the delivered goods remain the property of SHWETHA .
For entrepreneurs, moreover, that we reserve the title to the goods until full settlement of all claims from an ongoing business relationship . A resale of the reserved goods in the ordinary business operations, we hereby grant you; all resulting receivables, enter into the invoice amount to us in advance . The assignment we hereby accept.
In case of defects of the goods delivered your warranty claims are based on the statutory provisions. Unless you are an entrepreneur, the warranty period is limited to one year from the transfer of risk. If our goods are defective, we can choose between repair and re- filling with respect to companies in the event of subsequent performance. The foregoing period shortening and restriction does not apply on our part for your claim for damages for injury to life, limb, health or essential contractual obligations, which must necessarily be met to achieve the Treaty’s objectives, as well as intentional or grossly negligent breach of duty and fraudulent intent .
Claims for damages are excluded, unless otherwise provided otherwise in the following: This also applies to claims for damages against representatives and agents of Shwetha . So we always adhere to claims for damages for injury to life , limb , health or fundamental contractual obligations which must be necessarily met in order to achieve the Treaty’s objectives . This also applies to claims for damages by gross negligence or intentional breach of duty by us or our legal representatives or agents.
In the data processing your concerns in accordance with the law-union provisions are taken into account. All personal data will be treated confidentially. The data necessary for processing the transaction data will be collected, stored and processed in accordance with legal provisions. A passing on to third parties only if this is necessary in the context of contract management for transit (to the shipping company) or for payment (to the agency responsible for paying the credit institution). Furthermore, address and order data for our own marketing purposes are collected and processed, such a use, but you can disagree anytime. The personal information will be at your request under the statutory provisions deleted, corrected or blocked. When prompted, you will receive at any time information about the data stored about you. Information and applications for revocation, deletion, correction and blocking should be directed to the address given in the imprint of SHWETHA.
When prompted, you will receive at any time information about the data stored about you.
13. Language , applicable law , jurisdiction and ODR platform
13.1 The contract language is German or English.
13.2 German law applies. This also applies to documents drawn up in the English language contracts. For consumers, German law applies only insofar as no statutory provisions by the State to be restricted , in which you have your domicile or habitual residence .
13.3 Legal venue for entrepreneurs, the seat of SHWETHA , Dusseldorf (Germany )
13.4 We hereby also refer to the new ” ODR platform ” of the European Commission ( a platform for online dispute resolution for consumer complaints against online retailers , or ” ODR platform ” called ) . A link can be found in our imprint .
14. Severability Clause
If any provision of these terms and conditions be invalid, the validity of the remaining provisions or the contract itself is not affected. The invalid provision shall be reinterpreted or amended if necessary, that it is the intended purpose in a permissible way .
Responsible for the content:
SHWETHA Design UG (haftungsbeschränkt )
Managing Directors: Sandra Breede , Shwetha Ringel
Date: Juni 2017